Obazaar Privacy Policy
Effective Date: January 23, 2026
Platform: Obazaar (Marketplace)
Support Email: [email protected]
Customer Service: +968 9630 3202
1. Overview
Obazaar ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you use the Obazaar platform as a customer or vendor.
By accessing or using Obazaar, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following categories of information:
Customer Information
- Full name
- Phone number
- Email address
- Delivery address
- Order history and purchase activity
Vendor Information
- Business/store name
- Contact details
- Bank payout details (where applicable)
- Product listings and transaction history
Technical Information
- Device type and browser information
- IP address
- App usage activity and platform interactions
- Cookies and analytics data
Payment Information
Payments are processed securely through approved payment providers. Obazaar does not store raw card details. Payment data is handled through secure tokenized systems provided by the payment gateway.
3. How We Use Your Information
We use collected data to:
- Process orders, deliveries, and customer support requests
- Facilitate vendor operations and marketplace transactions
- Verify accounts and prevent fraud or misuse
- Improve platform performance and user experience
- Send important service notifications (order updates, policy changes, etc.)
- Comply with legal and regulatory requirements
4. Sharing of Information
Obazaar does not sell your personal data.
We may share limited information only with trusted parties, including:
Vendors
Vendors receive only necessary order details, such as:
- Customer name
- Delivery location
- Items ordered
Delivery Partners
Delivery providers may receive:
- Customer name
- Phone number
- Address
- Delivery instructions
Payment Providers and Banks
Payment transactions are handled through regulated providers. Information may be shared to:
- Process payments
- Handle refunds or disputes
- Prevent fraudulent activity
Legal Authorities
We may disclose information if required by law or governmental request.
5. Data Security
Obazaar implements appropriate technical and organizational measures to protect your information, including:
- Secure encryption of sensitive data
- Restricted access controls
- Fraud prevention monitoring
- Secure payment gateway integration
However, no online platform can guarantee complete security, and users are encouraged to protect their account credentials.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain transaction records
- Comply with legal obligations
- Resolve disputes and enforce policies
7. User Rights
Users may have the right to:
- Request access to their personal data
- Correct inaccurate information
- Request deletion of account data (subject to legal retention requirements)
- Opt out of non-essential marketing communications
Requests can be made through: [email protected]
8. Cookies and Analytics
Obazaar may use cookies and similar technologies to:
- Improve platform functionality
- Understand user behavior
- Enhance performance and security
Users may disable cookies through browser settings, though some features may be limited.
9. Vendor Responsibilities
Vendors using Obazaar must:
- Handle customer information only for fulfilling orders
- Not misuse customer data for external marketing or unauthorized contact
- Comply with Obazaar privacy and platform standards
Violations may result in suspension or removal from the marketplace.
10. Children's Privacy
Obazaar is not intended for use by individuals under the age of 16 without supervision. We do not knowingly collect personal information from minors.
11. Policy Updates
Obazaar may update this Privacy Policy from time to time. Updates will be posted on the platform with a revised effective date.
Continued use of Obazaar after changes means acceptance of the updated policy.
12. Contact Us
For any privacy-related questions or requests, contact:
📩 [email protected]
📞 +968 9630 3202