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Privacy policy

Privacy Policy
Effective Date: 2025

1. Introduction
Welcome to Obazaar. We are committed to protecting your privacy in compliance with Oman’s Personal Data Protection Law (PDPL) and E-Commerce Law (Royal Decree 69/2008). This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

2. Information We Collect

  • Personal Information: Name, email, phone number, billing/shipping address.

  • Payment Information: Securely processed credit/debit card details.

  • Account Details: Username, encrypted password.

  • Purchase Data: Order history, invoices.

  • Device & Usage Data: IP address, browser type, cookies.

3. How We Use Your Data

  • Process and fulfill orders.

  • Provide customer support.

  • Improve our website and services.

  • Send promotional offers (if opted in).

  • Comply with legal obligations.

4. Data Sharing
We do not sell your data. We may share it with:

  • Payment processors for secure transactions.

  • Shipping companies for delivery.

  • Third-party providers for hosting and analytics.

  • Government authorities if required by law.

5. Data Security
We implement encryption and access controls to protect your data. In case of a breach, we will notify the Ministry of Transport, Communications & Information Technology (MTCIT) within 72 hours and affected users if necessary.

6. Your Rights
Under Oman’s PDPL, you can:

  • Access, update, or delete your data.

  • Withdraw marketing consent.

  • Object to automated decision-making.

To exercise your rights, contact us at info@obazaar.om.

7. Cookies
We use cookies to enhance your experience. You can manage cookies through your browser settings.

8. Policy Updates
We may update this policy, and changes will be posted on this page.

9. Contact Us

By using our website, you agree to this Privacy Policy.

Last Updated: 2025