Frequently Asked Questions (FAQ)

What is Obazaar?

Obazaar is an Oman-based online marketplace that connects buyers with trusted micro and home-based businesses. We provide a secure platform where local sellers can offer their products professionally, with integrated payments, delivery support, and order tracking.

Who is Obazaar for?

Obazaar is built for two groups:

• Buyers looking to shop unique products from local Omani vendors in one trusted place.
• Vendors (home businesses and micro-businesses) who want to sell online without relying only on social media.

What can I buy on Obazaar?

Obazaar offers a wide range of products from local sellers, including fashion, accessories, perfumes, handmade items, gifts, and more.

Is Obazaar safe to shop from?

Yes. Obazaar provides secure online payments and verified vendor onboarding to ensure a trusted shopping experience.

How do I place an order?

Simply browse products, add items to your cart, complete payment online, and your order will be processed and delivered to your address.

How does delivery work?

Obazaar coordinates delivery through partnered logistics providers or vendor-supported delivery, depending on the seller and location. Delivery updates are provided through the platform.

Can I track my order?

Yes. Once your order is confirmed, you can track its status through your Obazaar account.

What if I receive a wrong or damaged product?

If there is an issue with your order, you can request support through Obazaar. We will review the case and assist with refunds or resolution based on our policies.

How do refunds work?

Refunds are processed through the original payment method when an order is canceled, returned, or confirmed eligible for a refund.

Who can sell on Obazaar?

Obazaar is open to:

• Home-based businesses
• Micro-businesses
• Small local vendors in Oman

We focus on supporting emerging sellers who want a professional marketplace presence.